Terms and Conditions

We know it is not the most exciting part of booking our beautiful shack for your amazing event but as responsible traders, we have to make sure everything is covered. Please take a few minutes to read through the information below before paying your deposit.

Booking Your Date with The Nibble Nook Ltd -

In order to secure The Nibble Nook for the date of your event, we take a 25% deposit of estimated quote. Please note that we will turn down any further enquiry for this date and therefore this is non-refundable.
At the time of booking (deposit payment), we take a minimum servings number. After your deposit is paid you may increase but not decrease your serving numbers or any additional extras.

Booking Fee and Payments -

A non-refundable deposit is required to secure your date.
Payment methods are to be made by bank transfer.
Payment of Total Event Costs Prior to Event.
The remaining balance is required for all catering services to be provided by The Nibble Nook no later than 1 month before your event date.
We will send a reminder that your balance is due.
A completed email from client with final serving numbers and menu choices is due at the same time as the balance (1 month prior). The information provided at this point will be used to produce your total event cost invoice, arrange staff and co-ordinate with your venue.
After final numbers have been provided to us if you wish to increase your numbers or additional extras please contact us and we will do our best to accommodate.
Any approved additional servings or extras added within 1 month will be invoiced and should be paid immediately.

Cancellation Charges -

In the unfortunate instance you have to cancel The Nibble Nook for your event we require this confirmation in writing.
Our cancellation conditions are as follows:
Cancellation at any time – Loss of deposit
21 days – 30 days notice – 50% loss of the total event cost
14 days – 20 days notice – 75% of the total event cost
Within 14 days notice – 100% of the total event cost
In the extremely unlikely event, we have to cancel, any monies paid by you will be refunded in full.

Set up requirements -

Catering an event and serving hot food requires planning. We need a clear and safe external space in order to set up and serve. Please bare in mind the size of our catering van which is 4x2.5 meters but also to include vehicle towing and moving space.
We require 1 hour to set up and 1.5 hour cool down and tidy up.
We provide our own outside catering bin which will be uplifted and disposed of by ourselves, but anything outwith this zone is not our responsibility.
We supply all our own fresh water supply and means of power by our discreet 40db generator.

Event Location -

You assume all responsibility for any damages/theft to property rented (if applicable), which is caused by patrons, members, guests or invitees. Rental of the location is your sole responsibility and it is recommended that you confirm with the location that all necessary requirements are included.

Disclaimer

By securing your booking with us, you agree to these terms and conditions. A separate copy of these terms and conditions can be emailed to you on request.